Terms & Conditions

Last Updated: 21 September 2026

1. Introduction

Welcome to WAAPPER. These Terms & Conditions govern your access to and use of our services, including our website, software, applications, dashboards, APIs, integrations, and any other services provided by WAAPPER (collectively referred to as the “Services”).

By accessing or using our Services, you agree to be bound by these Terms & Conditions.

If you do not agree with all of these Terms & Conditions, you must discontinue use of the Services.

2. Acceptance of Terms

These Terms & Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and WAAPPER (“WAAPPER”, “we”, “us”, or “our”), concerning your access to and use of our website, software, applications, and Services.

By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions, together with our Privacy Policy, Refund Policy, and any other applicable terms or policies incorporated into these Terms.

We reserve the right to modify these Terms & Conditions from time to time. We may notify users of material changes by updating the “Last Updated” date of these Terms. Your continued use of the Services after revised Terms are posted constitutes acceptance of the updated Terms, subject to applicable law.

The information provided through the Services is not intended for use in any jurisdiction where such use would violate applicable laws or regulations. Users accessing the Services from other locations are responsible for complying with applicable local laws.

3. Changes to the Terms

We reserve the right to modify or update these Terms & Conditions at any time.

Any changes will become effective when the revised Terms are posted through the applicable WAAPPER website or service channels, unless a different effective date is specified.

Your continued use of the Services following the posting of revised Terms constitutes your acceptance of those changes.

4. Eligibility

To use WAAPPER Services, you must be at least 18 years old and legally capable of entering into a binding agreement.

If you are using WAAPPER on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to enter into these Terms on behalf of that entity.

5. Account Registration

Certain features of the Services may require you to register and maintain an account.

You agree to:

Provide accurate, current, and complete information.
Maintain and update your account information when necessary.
Keep your account credentials confidential.
Be responsible for activities performed through your account.
Notify WAAPPER promptly if you suspect unauthorized access or use of your account.

WAAPPER may require additional security measures, including two-factor authentication or other authentication controls, where necessary to protect accounts and the Services.

Failure to comply with required security measures may result in restricted or suspended access.

6. Use of Services

You agree to use the Services only for lawful purposes and in compliance with all applicable laws, regulations, and third-party platform policies.

You are prohibited from using the Services to:

Engage in illegal, fraudulent, deceptive, or abusive activities.
Distribute harmful or malicious software.
Infringe the intellectual-property rights of others.
Violate privacy or data-protection rights.
Send unauthorized or unlawful communications.
Interfere with or disrupt the operation of the Services.
Attempt to gain unauthorized access to accounts, systems, or networks.
Circumvent security measures or technical restrictions.

7. Fees and Payment

Certain WAAPPER Services may require payment.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through the Services.

You agree to promptly update your payment information, billing information, email address, and other relevant account details when necessary.

WAAPPER may offer subscriptions, usage-based services, credits, add-ons, integrations, or other paid services.

Prices, plans, features, usage limits, and payment terms will be communicated at the time of purchase.

Where recurring billing applies, you authorize the applicable payment provider to charge your selected payment method on a recurring basis until you cancel the applicable subscription.

Applicable taxes may be added where required by law.

WAAPPER reserves the right to correct pricing errors and to refuse or cancel transactions where permitted by law.

8. Free Plan

WAAPPER may offer a free plan to eligible users.

The features, usage limits, availability, and conditions of the free plan may be changed from time to time.

A free plan does not guarantee access to all WAAPPER features or services.

WAAPPER may suspend or discontinue free-plan access where reasonably necessary, subject to applicable law.

9. Free Trial

WAAPPER may offer a free trial to eligible new users.

The duration, features, usage limits, and eligibility requirements of a free trial will be communicated at the time the trial is offered.

If a payment method is required and the trial automatically converts into a paid subscription, the applicable subscription and billing terms presented during registration will apply.

Users may cancel the trial before the applicable trial period ends to prevent conversion to a paid subscription.

WAAPPER reserves the right to limit or discontinue free trials where misuse or abuse is suspected.

10. Cancellation

You may cancel your subscription at any time through the available account controls or by contacting WAAPPER.

Unless otherwise stated in the applicable plan or order terms, cancellation will generally take effect at the end of the current paid billing period.

Cancellation does not ordinarily entitle you to a refund for the unused portion of the current billing period.

Refund requests will be handled according to the WAAPPER Refund Policy and applicable law.

11. User Content

You may be permitted to submit, upload, store, transmit, or otherwise provide content through the Services, including text, images, videos, product information, campaign information, customer information, communications, and other data (“User Content”).

You retain ownership of your User Content.

By submitting User Content, you grant WAAPPER the limited rights necessary to host, process, transmit, store, display, and otherwise use such content for the purpose of providing, maintaining, securing, and improving the Services, subject to applicable law and your agreement with WAAPPER.

You are responsible for ensuring that you have all necessary rights, permissions, consents, and lawful bases required to submit and process User Content through WAAPPER.

12. Intellectual Property

All intellectual-property rights in the WAAPPER Services, including software, source code, interfaces, designs, graphics, text, documentation, logos, trademarks, and other proprietary materials, are owned by WAAPPER or its licensors.

Subject to these Terms and payment of applicable fees, WAAPPER grants you a limited, non-exclusive, non-transferable, revocable right to access and use the Services for your internal business purposes.

You may not, except where expressly permitted by applicable law or with prior written permission from WAAPPER:

Copy or reproduce the Services.
Modify or create derivative works.
Distribute, sell, lease, sublicense, or commercially exploit the Services.
Reverse engineer, decompile, or disassemble the Services.
Attempt to obtain the source code.
Remove copyright, trademark, or proprietary notices.

13. Prohibited Activities

You may not access or use the Services for any purpose other than the purposes for which WAAPPER makes them available.

You agree not to:

Systematically retrieve or scrape data from the Services without written permission.
Attempt to obtain sensitive account information belonging to another user.
Circumvent, disable, or interfere with security features.
Use the Services to harass, abuse, threaten, or harm another person.
Submit false reports or fraudulent information.
Upload or transmit viruses, Trojan horses, malware, spyware, or other harmful material.
Create excessive traffic or place an unreasonable burden on WAAPPER infrastructure.
Attempt to impersonate another person or entity.
Use automated systems, bots, crawlers, scrapers, or similar tools except where expressly authorized.
Attempt to bypass access restrictions or usage limits.
Copy or adapt WAAPPER software without authorization.
Reverse engineer or decompile the Services except where permitted by applicable law.
Use the Services for unlawful unsolicited communications or spam.
Collect usernames, email addresses, phone numbers, or other personal information for unauthorized purposes.
Use the Services in violation of applicable laws or third-party platform policies.

14. Mobile Application License

If WAAPPER provides a mobile application, WAAPPER grants you a limited, revocable, non-exclusive, non-transferable license to install and use the application on devices owned or controlled by you for the purpose of accessing the Services.

You must not:

Reverse engineer, decompile, disassemble, or attempt to derive the source code of the application except where permitted by law.
Modify or create derivative works of the application.
Remove proprietary notices.
Use the application for unlawful purposes.
Distribute or sublicense the application without authorization.
Circumvent technical restrictions or security mechanisms.
Use the application to interfere with WAAPPER or third-party systems.

When downloading the application through an app store, you must also comply with the applicable terms and policies of that app store.

15. Third-Party Accounts and Integrations

WAAPPER may allow you to connect your account with third-party platforms and services.

These may include business, communication, advertising, commerce, payment, analytics, CRM, social media, or other third-party services.

By connecting a third-party account, you authorize WAAPPER to access and process the information necessary to provide the requested integration, subject to the permissions you grant and the applicable third-party terms.

Your relationship with the third-party service provider is governed by your agreement with that provider.

WAAPPER is not responsible for the availability, security, content, policies, or practices of independent third-party services.

If a third-party service becomes unavailable or changes its API, policies, permissions, or functionality, some WAAPPER features may become unavailable or operate differently.

16. Privacy

WAAPPER values the privacy and security of user information.

Please review the WAAPPER Privacy Policy, which explains how we collect, use, process, store, protect, and share personal information.

By using the Services, you acknowledge that your information may be processed in accordance with the WAAPPER Privacy Policy and applicable laws.

17. Third-Party Services

The Services may contain links to or integrations with third-party websites, applications, or services that are not owned or controlled by WAAPPER.

WAAPPER is not responsible for:

The content of third-party services.
Their privacy practices.
Their security.
Their availability.
Their terms and conditions.
Any loss or damage resulting from your use of third-party services.

You should review the applicable terms and privacy policies of third-party services before using them.

18. Service Availability

WAAPPER will make reasonable efforts to maintain the availability and reliability of the Services.

However, WAAPPER does not guarantee that the Services will always be:

Available without interruption.
Error-free.
Completely secure.
Free from bugs or technical issues.
Compatible with every device, browser, operating system, or third-party service.

WAAPPER may temporarily suspend Services for maintenance, upgrades, security measures, emergency situations, or other operational reasons.

19. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the Services are provided on an “as is” and “as available” basis.

WAAPPER does not guarantee that the Services will meet every user’s requirements or produce any particular business, marketing, sales, revenue, engagement, or campaign result.

Any warranties that cannot legally be excluded under applicable law will remain applicable.

20. Limitation of Liability

To the fullest extent permitted by applicable law, WAAPPER and its affiliates, officers, employees, agents, and licensors will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the Services.

This may include loss of:

Profits.
Revenue.
Business opportunities.
Data.
Goodwill.
Business interruption.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable law.

21. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless WAAPPER and its affiliates, officers, employees, agents, and licensors from claims, liabilities, damages, losses, costs, and reasonable legal expenses arising from or related to:

Your use or misuse of the Services.
Your violation of these Terms.
Your User Content.
Your violation of applicable laws.
Your violation of third-party rights.
Your unauthorized use of third-party platforms through the Services.

22. Termination

WAAPPER may suspend or terminate your access to the Services where reasonably necessary, including where:

You violate these Terms.
Payments are overdue.
Fraud or abuse is suspected.
Your activity creates a security risk.
Your activity violates applicable laws.
Your use creates a material risk to WAAPPER, its users, or third parties.

You may stop using the Services at any time.

Upon termination, your right to access the applicable Services will cease, subject to provisions that by their nature should survive termination.

23. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, subject to applicable mandatory legal rights and protections.

Any jurisdiction-specific court or arbitration provisions should be finalized by WAAPPER based on its legal entity, registered office, and applicable law before publication.

24. Dispute Resolution

Any dispute arising from or relating to these Terms or the Services should first be addressed through good-faith discussions between you and WAAPPER.

If the dispute cannot be resolved through discussions, the parties may pursue remedies available under applicable law.

Any arbitration requirement, arbitration institution, seat, venue, or exclusive court jurisdiction should be specified in a final version after confirmation of WAAPPER’s legal entity and registered office.

25. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, the remaining provisions will remain in full force and effect.

The invalid or unenforceable provision will be interpreted or replaced to the extent necessary to make it legally enforceable while preserving its intended purpose as far as possible.

26. Entire Agreement

These Terms & Conditions, together with the WAAPPER Privacy Policy, Refund Policy, applicable service-specific terms, order forms, and other policies expressly incorporated by reference, constitute the agreement governing your use of the Services.

Failure by WAAPPER to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

27. Contact and Support

For questions, support requests, notices, or concerns regarding these Terms & Conditions, please contact WAAPPER:

Email: sales@waapper.com
Phone / WhatsApp: +91 9196199565
Website: waapper.com

28. Legal Compliance

These Terms are intended to operate in accordance with applicable laws and regulations.

Nothing in these Terms is intended to remove or restrict any rights that cannot legally be excluded or restricted under applicable law.

Users are also encouraged to review the WAAPPER Privacy Policy and Refund Policy for a comprehensive understanding of their rights and obligations.